We Protect What You Love
At Wag N Wander Wellness, we know that trust is the foundation of any great relationship. Just as we are committed to protecting your pet’s health, we are equally committed to protecting your personal information. This policy explains how we collect, use, and safeguard your data when you visit our website or use our services.
Information We Collect
To provide the best possible care for your pack, we collect the following types of information:
Personal Details: Your name, phone number, email address, and home address (for those cozy home visits!).
Pet Details: Your pet’s name, breed, age, medical history, and even their favorite treats.
Digital Data: When you “wander” through our website, we may collect your IP address and browsing behavior via cookies to help us improve your online experience.
How We Use Your Information
We use your data only to make your life (and your pet’s life) easier:
To schedule and remind you of upcoming appointments or vaccinations.
To send “Digital Report Cards” and medical updates via WhatsApp or email.
To process payments securely for clinic services.
To share helpful pet-parenting tips and exclusive “New Pack Member” offers.
Sharing Your Data
We believe your data belongs to you. We do not sell your personal information to third parties. We only share your data when:
Medical Referrals: You ask us to share records with a specialist or another clinic.
Service Providers: We use trusted partners to process payments or send out our newsletter.
Legal Necessity: If required by the laws of India.
Your Pet’s Photos
We love celebrating our patients! We may occasionally take photos of your pet for our “Wall of Brave Hearts” or social media.
We will always ask for your permission before posting.
If you ever change your mind and want a photo removed, just send us a bark (or a message), and we’ll take it down immediately.
Keeping Your Data Safe
We use modern encryption and secure servers to ensure your information is tucked away safely. While no system is 100% impenetrable, we do our very best to ensure your digital privacy is as guarded as our surgical suites.
Your Rights
You have the right to:
Request a copy of the information we have on file for you.
Ask us to correct any outdated or incorrect details.
Request that we delete your non-medical personal data from our marketing lists.
Updates to This Policy
As Wag N Wander grows, we may update this policy. We’ll always post the latest version here with a new “Last Updated” date.